Privacy Policy — Extra El Ezz
Last updated: October 9, 2025

Introduction
Welcome to Extra El Ezz. We respect your privacy and are committed to protecting the personal data you provide while using our website and services. This policy explains what information we collect, how we use it, who we may share it with, and your rights.

Information We Collect

  • Information you provide voluntarily: such as name, shipping address, and order details when placing orders or filling the website contact form.
  • Automatic technical data: such as IP address, browser type, visited pages, and usage logs to help improve site performance and user experience.
  • Payment and shipping information: we share order details with payment providers and shipping companies as necessary to fulfill orders. We do not store credit card numbers on our servers.

How We Use Your Information

  • To process and fulfill orders and handle shipping.
  • To provide customer support and after-sales services, including warranty follow-up.
  • To improve the user experience and personalize site content.
  • To send important order-related updates or service changes via the user dashboard or in-site notifications when necessary.

Cookies and Tracking
We use cookies and analytics tools to collect non-personal usage data (such as most visited pages and time on site). You may disable cookies through your browser settings; note that disabling may affect some site features.

Third-Party Sharing
We may share your data with:

  • Payment processors to complete transactions (subject to their security practices).
  • Shipping companies to deliver orders.
  • Hosting and analytics service providers. We limit shared data according to the privacy agreements with each provider.

Security and Data Retention
We implement technical and administrative measures to protect your data from unauthorized access or disclosure. We retain information only as long as necessary to fulfill the purposes described here or as required by law.

Your Data Rights

  • The right to access the personal data we hold about you.
  • The right to correct inaccurate information.
  • The right to request deletion where applicable by law.
    To exercise any of these rights, please use the contact form on the website.

External Links
The site may contain links to third-party websites. We are not responsible for their privacy practices or content; please review their policies before sharing personal data.

Changes to This Policy
We may update this policy from time to time. The effective date at the top will indicate the latest revision. Please review periodically.