Privacy Policy

Last updated: February 2025

At Extra El Ezz, we respect your privacy and are committed to protecting your personal data. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

  1. Full name when creating an account or completing a purchase.
  2. Phone number to communicate regarding orders and delivery.
  3. Shipping address to accurately deliver your orders.
  4. Email address for communication and order confirmations.
  5. Order history and past purchase details.
  6. Payment data (encrypted; we do not store full card numbers).
  7. IP address and browser type for security and website improvement purposes.

2. How We Use Your Information

  1. To process, confirm, and fulfill your orders and shipping requests.
  2. To communicate with you regarding your order status or any updates.
  3. To respond to your inquiries and complaints quickly and effectively.
  4. To improve your shopping experience and continuously develop our services.
  5. To send special offers and updates (with your consent only — unsubscribe anytime).
  6. To comply with legal and tax requirements applicable in Egypt.
  7. To prevent fraud and ensure the security of transactions on our website.
  8. To analyze visitor behavior and improve website performance and user experience.

3. Data Protection & Your Rights

  1. We do not sell, rent, or share your personal data with any third party for marketing purposes.
  2. Your data is stored on secure servers with SSL encryption.
  3. Access to your data is restricted to employees involved in fulfilling your orders.
  4. You may request to view, modify, or delete your data at any time.
  5. We use cookies to enhance your experience; you can disable them in your browser settings.
  6. In the event of any security breach affecting your data, we will notify you immediately.
  7. We retain your data as long as your account is active or as required by law.

📞 For data inquiries: 01146539039 | 🌐 extraelezz.com