Privacy Policy

At Extra El Ezz, your privacy matters. This policy explains how we collect, use, and protect your personal information.

What We Collect

• Name, email address, and phone number
• Delivery address
• Payment information (processed securely via Paymob — we never store card details)
• Order history and browsing behavior on our store

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates via SMS or WhatsApp
• To respond to inquiries and provide customer support
• To improve our products and store experience

Data Sharing

We do not sell or share your personal data with third parties, except delivery partners (inDrive, Bosta) to fulfill shipments and payment processors (Paymob) to process payments securely.

Your Rights

You may request to view, update, or delete your personal data at any time by contacting us at ahyam.emad@gmail.com.